Privacy Policy

At ScaleSnap, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit scalesnap.in or use our content services.

This policy is compliant with India's Digital Personal Data Protection Act 2023 (DPDP Act).

1. Who We Are

ScaleSnap is an AI-powered content writing service operated by Nooralam Shaikh, based in Mumbai, India. We provide blog writing, social media content, and email sequences to founders, coaches, and small businesses.

For any privacy-related questions, you can reach us at scalesnap.in@gmail.com.

2. Information We Collect

Information you provide directly

When you fill out our contact form, we collect:

• Your full name
• Your email address
• The service you are interested in
• Your monthly budget range
• The project description you share with us

Information collected automatically

When you visit scalesnap.in, our hosting provider (GitHub Pages) may automatically collect basic technical information such as your IP address, browser type, and pages visited. This is standard for any website and is not linked to your identity.

We do not use cookies, analytics trackers, or third-party advertising tools on our website.

3. How We Use Your Information

We use the information you share with us only for the following purposes:

• To respond to your inquiry and discuss your content needs
• To send you a project proposal or quote
• To deliver content services if you become a client
• To send you important updates about your project

We never sell, rent, or trade your personal information to third parties. We never send marketing emails without your consent.

4. How We Store and Protect Your Information

Your contact form submissions are processed securely through Formspree and delivered to our official email at scalesnap.in@gmail.com. We store this information only for as long as necessary to serve you.

We follow industry-standard practices to protect your data, including:

• Two-factor authentication on all our business accounts
• HTTPS encryption on our website
• Limited access — only Nooralam Shaikh has access to your information

5. Third-Party Services We Use

To run ScaleSnap, we work with the following trusted services. Each has its own privacy policy:

• Formspree — handles our contact form submissions
• Google (Gmail) — for email communication
• Razorpay — for processing payments
• GitHub Pages — for hosting our website
• Google Fonts — for displaying website fonts

6. Your Rights Under the DPDP Act

As a user, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Erase your data — we will delete it from our records on request
• Withdraw consent at any time
• Lodge a complaint if you believe your data has been mishandled

To exercise any of these rights, simply email us at scalesnap.in@gmail.com with your request. We will respond within 7 working days.

7. Data Retention

We keep your contact information only as long as needed to serve you. If you do not become a client within 90 days of your inquiry, your information is deleted from our records. Active clients' information is retained for the duration of the engagement plus 12 months for tax and accounting purposes.

8. Children's Privacy

ScaleSnap is a B2B service for adult business owners. We do not knowingly collect information from anyone under 18 years of age. If you believe a minor has shared information with us, please contact us and we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. For significant changes, we will notify active clients via email.

10. Contact Us